Website Privacy Policy

A&A Physical Therapy Website Privacy Policy

Effective 01 June 2023

At A&A Physical Therapy, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information we obtain from individuals who visit our website or use our services. By accessing our website or utilizing our services, you consent to the practices described in this policy.

Information We Collect

  • Personal Information: We may collect personal information such as your name, address, email address, phone number, and date of birth when you contact us, schedule appointments, or fill out forms on our website. We only collect the information necessary to provide our services and fulfill our legal and professional obligations.

  • Health Information: As a physical therapy clinic, we may collect health-related information including medical history, symptoms, treatment progress, and other relevant details. This information is essential for evaluating and providing appropriate care. We ensure the confidentiality and security of all health-related data in accordance with applicable laws and regulations.

  • Website Usage Information: When you visit our website, we may automatically collect certain information, such as your IP address, browser type, operating system, and browsing patterns. This information helps us enhance your browsing experience and improve our website's functionality. We may also use cookies or similar technologies to collect this data. You can modify your browser settings to disable cookies if you prefer not to have them stored.

Use of Information

  • Provision of Services: We use the information we collect to schedule appointments, provide physical therapy services, communicate with you regarding your treatment, and respond to your inquiries or requests. This includes sending appointment reminders, invoices, and other relevant information related to your treatment.

  • Legal and Regulatory Requirements: We may use and disclose personal information when required by applicable laws, regulations, legal processes, or governmental requests. This may involve sharing information with authorized healthcare providers, insurance companies, or regulatory bodies.

  • Marketing Communications: With your consent, we may use your contact information to send you newsletters, updates, or promotional materials related to our clinic and services. You have the right to opt out of receiving such communications at any time.

Data Security

We take reasonable measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. We implement industry-standard security protocols, including encryption and firewalls, to safeguard sensitive information. However, please note that no method of transmission or storage can guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with legal obligations. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep the information confidential.

Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience or reference. We do not have control over these websites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of these third-party websites before providing any personal information.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information promptly.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

A&A Physical Therapy
11316 Lebanon Road
Mt. Juliet, TN 37122
615-647-8844

By using our website or services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.